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Shipping & Delivery Policy

 

1. Overview

Eduvision’s digital products are available for instant download upon purchase, allowing you immediate access to valuable resources without waiting for shipping or physical delivery. This policy outlines the details of our digital product delivery process, access instructions, and support for any download issues.

2. Delivery Method

  • Instant Download: After successfully completing your purchase, you will receive an order confirmation email with a direct link to download your digital products.
  • Customer Account Access: You can also access your digital products at any time by logging into your account on our website. Under the “Downloads” section of your account, all purchased files will be available.

3. Download Instructions

Once your payment has been processed, please follow these steps to access your downloads:

  1. Check your email for a confirmation message containing the download link.
  2. Click on the link to download the product directly to your device.
  3. If you created an account during checkout, you may also download the file(s) by logging into your account and navigating to the “Downloads” section.

4. Download Limitations

  • Access Timeframe: Your purchased files will remain accessible in your account indefinitely, allowing you to re-download them if necessary.
  • Download Attempts: You are allowed unlimited download attempts for each product within your account.
  • Device Compatibility: Please ensure your device is compatible with the file format(s) provided (e.g., PDF, DOCX, ZIP). If you experience compatibility issues, reach out to us for assistance.

5. Refund Policy

Due to the nature of digital products, all sales are final once a download link has been accessed. Refunds may be considered in cases of technical issues preventing access or product defects. Please see our Refund Policy for more details.

6. Troubleshooting and Support

If you encounter any issues with your downloads, please contact our support team at sales@eduvision.com for prompt assistance. Our team is available to help resolve any technical difficulties and ensure you can access your products as expected.

Thank you for choosing Eduvision’s digital resources to support your educational journey. We’re here to help you make the most of your purchase!